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Gain confidence that every aspect of loan servicing is handled with accuracy, discipline and proactive oversight. Through our primary loan servicing and administration services, Mount Street reduces operational burden while ensuring contractual compliance, data integrity and consistent execution across even the most complex loan structures.
Our approach combines rigorous controls, experienced professionals and proven workflows to support lenders and investors throughout the full life of the loan.
Gain confidence that every aspect of loan servicing is handled with accuracy, discipline and proactive oversight. Through our primary loan servicing and administration services, Mount Street reduces operational burden while ensuring contractual compliance, data integrity and consistent execution across even the most complex loan structures.
Our approach combines rigorous controls, experienced professionals and proven workflows to support lenders and investors throughout the full life of the loan.
Mount Street delivers a fully integrated primary loan servicing solution designed to adapt to each client’s portfolio and operating model. We act as a reliable servicing partner, supporting lenders, borrowers and participants through the entire lifecycle of the loan prioritizing accuracy, transparency and risk management.
Our teams manage day‑to‑day servicing activity while maintaining close alignment with client objectives, ensuring operational continuity and responsive execution across all servicing touchpoints.
We manage comprehensive loan onboarding, including document review, data abstraction and system configuration to ensure all structures, schedules and critical dates are captured accurately from day one. Post‑closing obligations and deliverables are identified, tracked and escalated as required to support a smooth transition into servicing.
We serve as the central point of coordination for all borrower and lender communications, efficiently managing notices, information requests and ongoing servicing interactions in accordance with loan documentation and client protocols. This structured process ensures clarity, consistency and timely execution throughout the life of each loan.
Primary loan servicing requires precision, consistency, and clear accountability. Mount Street provides structured loan servicing and administration designed to support accuracy, contractual compliance and operational control across complex commercial real estate portfolios.
Through disciplined processes and experienced oversight, we manage core servicing activity while maintaining transparency and alignment with lender and investor requirements throughout the life of the loan.

Consistent servicing execution, clear borrower communication and accurate payment processing help ensure loans operate as intended. Our approach emphasizes disciplined workflows, timely execution and clear reporting to support stable performance and reduced operational risk.

Discover how disciplined servicing and structured borrower administration can improve portfolio stability.
Contact our expertsWe coordinate and manage syndicated and participated commercial real estate loan administration with disciplined oversight and structured workflows. Our services include onboarding, position level servicing and payment allocation to ensure accurate execution and transparency with facility terms. Communications, lender consents and funding activities follow defined protocols that support timely decisions and consistent operations. All actions are tracked and reported with strong audit support to maintain alignment with lender expectations and governance requirements.
We handle the collection, application and processing of loan payments in strict accordance with contractual terms. This includes accurate calculation of interest, management of rate resets and proper treatment of non-cash payments when applicable. All funds are remitted with clear reporting and robust audit support, ensuring transparency and alignment with lender expectations.
Our teams prepare and deliver periodic billing statements, rate reset notices and required borrower communications. We manage key lifecycle events including extensions, modifications and payoffs, ensuring servicing systems and records are updated accurately and on a timely basis.
We support the administration and reconciliation of servicing‑related accounts, including escrow and reserve structures, coordinating with custodial banks and counterparties as required. Controls and review processes are applied to maintain accuracy and safeguard funds.
We oversee insurance, tax and collateral compliance through structured monitoring, periodic reviews and disciplined workflows to safeguard lender protections and reduce operational risk. Key obligations including insurance coverage, real estate tax payments, escrow reconciliation and UCC filing requirements are tracked, reported and escalated as necessary to ensure uninterrupted collateral protection and portfolio transparency throughout the loan lifecycle.
We provide routine servicing reports, audit confirmations and year‑end tax reporting to support investors, borrowers and regulatory requirements. Data integrity and documentation standards are maintained throughout, supporting effective oversight and governance.
