We handle the collection, application and processing of loan payments in strict accordance with contractual terms. This includes accurate calculation of interest, management of rate resets and proper treatment of non-cash payments when applicable. All funds are remitted with clear reporting and robust audit support, ensuring transparency and alignment with lender expectations.

Our teams prepare and deliver periodic billing statements, rate reset notices and required borrower communications. We manage key lifecycle events including extensions, modifications and payoffs, ensuring servicing systems and records are updated accurately and on a timely basis.

We support the administration and reconciliation of servicing‑related accounts, including escrow and reserve structures, coordinating with custodial banks and counterparties as required. Controls and review processes are applied to maintain accuracy and safeguard funds.

We oversee insurance, tax and collateral compliance through structured monitoring, periodic reviews and disciplined workflows to safeguard lender protections and reduce operational risk. Key obligations including insurance coverage, real estate tax payments, escrow reconciliation and UCC filing requirements are tracked, reported and escalated as necessary to ensure uninterrupted collateral protection and portfolio transparency throughout the loan lifecycle.

We provide routine servicing reports, audit confirmations and year‑end tax reporting to support investors, borrowers and regulatory requirements. Data integrity and documentation standards are maintained throughout, supporting effective oversight and governance.